This two-day workshop provides techniques for managers to create an environment that engages and inspires employees. It hinges on the principle that, fundamentally, every manager can and should benefit from gaining insight into the people they supervise.

Participants will learn to:

• Understand the “life cycle” of an employee.

• Manage performance.

• Respond effectively to poor performance.

• Understand the difference between performance management and performance appraisal.

• Gain an overview of compensation and benefits as well as and administration.

• Understand the manager’s role in employee engagement

• See the manager as leader

• Identify contemporary issues affecting management.