Do you desire to act with greater professionalism at work? Do you wish to develop your interpersonal abilities in the workplace? Do you want to be able to communicate with others at work with assurance, authenticity, and effectiveness? Professionals, senior level executives, and people who aspire to operate in the business world, must have excellent business etiquette skills. Register for this 2-day program where you will learn how to interact confidently and professionally – mastering the soft skills you need to excel at work and in social settings!

Participants will learn to:

• Understand the importance of setting the best impression by improving your professional image with appropriate dress and grooming.
• Sharpen your knowledge of protocol by understanding the order of precedence.
• Examine email etiquette and business writing techniques to get you the best results.
• Explore the dos and don’ts of international business etiquette standards.