Mastering Crucial Conversations: Unlocking the Power of Effective Communication in the Workplace

US$185.00US$230.00

US$185.00(Massy Employees)
US$230.00(Non-Massy Employees)

Thank you for your expressed interest in selected Program. There are no assigned dates at this time however we do encourage customised sessions where we will be happy to discuss more detail with you. Kindly contact our Programs Team at mli.enrollment@massygroup.com and thank you for choosing the Massy Learning Institute.

Mastering Crucial Conversations: Unlocking the Power of Effective Communication in the Workplace

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In today’s dynamic and interconnected workplace, effective communication is a cornerstone of success. However, there are moments when conversations become challenging, uncomfortable, or even confrontational. Register for this 2-day workshop to acquire the skills, strategies and confidence needed to navigate and address challenging conversations in the workplace constructively!

Participants will learn to:

  • Develop the skills necessary to engage in difficult conversations confidently and effectively, including active listening, empathetic communication, and the ability to choose appropriate communication styles.
  • Acquire strategies for managing workplace conflicts through constructive dialogue, turning potential disputes into opportunities for collaboration, problem-solving, and team cohesion.
  • Gain the knowledge and tools to create a workplace culture that encourages open and honest communication, trust, and transparency, ultimately contributing to improved team dynamics and overall organizational success.

Prerequisite

None

Target Audience

All Audiences

Class Size

15 people

Duration

Two 3-hour sessions (virtually)

Delivery Method

Virtual Instructor Led

Other Delivery Formats available:

  1. In Person
  2. Hybrid. 

Contact mli.enrollment@massygroup.com for details.

Registration Deadline Date

2023-10-04