Good leaders speak. Brilliant leaders listen. Drawing from global manufacturing company Barry-Wehmiller’s philosophy of “truly human leadership”—which measures success in terms of impact on people, instead of simply impact on bottom line—this course will equip you with skills to improve your relationships in the workplace and everyday life.

Participants will learn to:

• Self-reflect and understand how a temporary shift in behavior can improve your relationships with others.
• Leverage the art and science of the communication cycle to build bonds, increase understanding and improve relationships with others.
• Understand the power of non-verbal communication and embrace the “I am the message” mantra.
• Practice the skills of empathic listening to help others truly get what they need.
• Practice constructive confrontation in order to meet your own needs.