Emotion is instrumental. It shapes the way we act, react, and impact the people around us. In this programme, you will improve your self-awareness, more healthily manage stress, turn conflict into collaboration, while building resilience, optimism, and sustaining your relationships with others in the workplace.

Participants will learn:

• Demonstrate a clear understanding of emotional intelligence.
• Differentiate between Emotional Intelligence (EI) and Intelligence Quotient (IQ).
• Make connections between mental models and current thoughts, attitudes and behaviours.
• Familiarize yourself with the EQ –i 2.0 report, and begin to interpret the report and its implications.
• Demonstrate a deeper understanding of the 15 skills required to develop Emotional Intelligence.
• Internalize the steps and processes key to strengthening Emotional Intelligence.
• Develop a personal action plan based on needs identified in the EQ-I 2.0 report and based on insights gained during sessions.