Conversation, experts agree, is significantly nonverbal. And while we can all understand what it feels like to be misunderstood — to feel as though the impact our words do not match our intention — we may not always know how to change course. Conversational Intelligence is a strategy that not only helps you to manage factors like words, body language, and even silence in the workplace, but to strengthen your skills communicating with anyone, anywhere. Our two-day programme will redefine your expectations of conversation, arming you with the tools you need to radically transform your relationships.

Participants will learn to:

• Identify and address your leadership challenges.
• Analyse your strengths and development needs.
• Review and discuss your MBTI personality type and how it impacts your practice of effectively leading persons.
• Discover your personal values and ethics, and their influence on your people centric approach.
• Identify and apply practices that influence team motivation and engagement.
• Create a personal development plan to bolster your executive performance.