US$101.00 – US$126.00
Thank you for your expressed interest in selected Program. There are no assigned dates at this time however we do encourage customised sessions where we will be happy to discuss more detail with you. Kindly contact our Programs Team at firstname.lastname@example.org and thank you for choosing the Massy Learning Institute.
Conflict is inevitable. It’s how it is managed that makes the difference. Maintaining relationships everywhere — whether professionally or personally — requires honed skill in conflict management. In this programme, you will learn how to actively listen, identify win-win solutions and apply techniques to ultimately resolve conflict in a variety of situations. This programme’s emphasis is on constructive conflict management, where conflict inevitably strengthens the team by creating a greater sense of self-awareness.
Participants will learn to:
• Understand various sources of conflict.
• Use conversations to level up your leadership.
• Examine and identify the mechanics surrounding conflict.
• Identify and understand your conflict style along with exploring the pathways to resolution.
• Appreciate and apply transformation principles.