In today’s workforce, there are four generations working the same space. While we are all faced with managing differences, it can at times be a difficult process. Register for this two-day programme where you will learn how to overcome the generation gap differences to improve communication, resolve conflict and understand how to effectively manage diversity.

Participants will learn to:

• Examine the generations at work along with their similarities and differences.
• Understand the impact of communication in creating an engaging work environment.
• Explore strategies for building trust and managing relationships.
• Identify the critical importance of diversity management in the pursuit of organizational objectives.
• Discover strategies for identifying and resolving conflict.
• Examine the approaches to effectively manage diversity in the workplace.