Conversational Leadership

SKU: CVL Category:

Conversational Leadership is “the leader’s intentional use of conversation as a core process to cultivate the collective intelligence needed to create business and social value.” Carolyn Baldwin. Join us for this interactive session where participants will develop a pattern of thinking and acquire a set of practices suitable for facing complex conversations that require new thinking to foster positive change.

• To use conversations to take your leadership to another level
• To identify and utilize the three levels of conversation
• To recognize the role conversations play in developing trusts
• To identify your inner dialogue and improve the range and scope of your listening
• To participate in different types of conversation and become a conversation architect
• To design and practice productive and effective conversations
• To identify the connection between conversations and culture

Target Audience

Managers, Supervisors, Team Leads



Class Size

15-18 persons


75 mins (6 sessions) (Virtual)/ 2 days (classroom)

Delivery Method

Virtual Instructor Led, Classroom