Courses

Conflict Transformation

SKU: CT Category:

Effective conflict management skills are essential to maintaining
relationships in and outside of the work environment. It involves active listening, understanding win-win solutions and applying problemsolving techniques to a number of situations. This programme will help participants to manage conflict situations in a constructive way, where the outcomes create a greater sense of self-awareness and therefore strengthens the team.

• Understand the various sources of conflict.To use conversations to take your leadership to another level
• Examine and become aware of the mechanics surrounding
conflict.
• Identify and understand one’s conflict style along with
exploring the pathways to resolution
• Appreciate and apply transformation principles.

Target Audience

General Audience

Prerequisite

None

Class Size

18-25

Duration

4 hours (Virtual) / 1 day (classroom)

Delivery Method

Virtual Instructor Led