Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. In our experience, most people think good listening comes down to doing three things: Not talking when others are speaking Letting others …
Why we need performance adjacent learning tools The pace of change in business and technology—and the corresponding speed in which business knowledge can become obsolete—has dramatically altered how quickly employees must upskill and reskill. Emerging technologies like AI, mobile, and voice assistants have changed the way your workforce interacts with technology and created an expectation …
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